Knowledge Base: Continuum Creating, Managing & Selling ProductsHow do I find order transactions that failed?

How do I find order transactions that failed?

The Order Manager allows you to view failed and successful orders. This article discusses viewing failed orders.

1. Go to Revenue > Orders

3. Click on the order to open the details. Near the bottom you'll see a status drop down. If the status is "rejected," it is a failed order.

4. The failed order record has detailed information about the order.

The reason the order failed is in the Notes field.

0 Comments

Add your comment

E-Mail me when someone replies to this comment