ePublishing Knowledge BaseContinuumCreating, Managing & Selling SubscriptionsWhy can't a reader see his payment information in his order history on our website?

Why can't a reader see his payment information in his order history on our website?

If an order originated somewhere other than an ePublishing website, we may not have the payment information in our database. For example, clients that integrate with circulation system Multipub may not see payment information because it overwrites the order information from ePublishing's system.